Wednesday, November 14, 2012

Purebred Breeders and Pissed Consumer

We never leave the house with the expectation that something bad is going to happen. Most of the time, we go about our day, not even thinking that something wrong could happen when getting our morning coffee, or going to the grocery store, or pumping gas. Sometimes, we’re not even thinking as we go about our day. Yet as soon as something comes along and ruins your day, you realize that this was not part of the plan. Everyone reacts differently; some let it slide off their shoulders and move on with their days, while others feel the need to rant and complain for everyone to hear.

This is where sites like Pissed Consumer become useful. Customers can post complaints about their experiences with a company for the public to see. There are even some reviews on the site, but you have to know more about both websites before you can make a judgement from the reviews. To begin with, with a website title like Pissed Consumer, you can already tell that this is a site tailored to complaints. The site does claim that customers can post both complaints and praise about a company, but when you come to a site titled so negatively, you already have the mindset of trying to vent about a company. This is very one sided and does not encompass all the feelings of Purebred Breeders customers, just a vocal few.

There are also a few other factors you must consider when reading reviews from this site. First of all, Pissed Consumer charges people that want their posts to show up on the first page of their search engine results page. While it is a business, the fact that people must pay to put their reviews of other companies makes it so that only a few people would be willing to post, those who are the most upset and willing to do anything to be heard. So you end up reading the extremists, the ones who feel like they have been wronged in the worst possible way, not those that were just annoyed with little things that could be easily solved. There are some who claim to be victims of a Purebred Breeders, LLC fraud, and would be the ones who most feel like they have to say something.

Yet Purebred Breeders does not sit idly by as these complaints are made; the company does try to fix any and all complaints and concerns. More often than not, however, when the complaints have been settled, the customers do not think to go back and change or delete their complaints from sites like Pissed Consumer. Yet unlike other sites, Pissed Consumer does not allow its clients to delete or modify their posts, so it looks like nothing is done about the Purebred Breeders, LLC problems. This inability for clients to edit their posts shows that this site does not care about giving accurate reviews of companies.

There are always two sides to every story, and you would do well to find out both and make your own judgement. You can see what the happier customers, which far outnumbers the upset ones, have to say on the testimonials. These are usually happy customers who have had a great experience with the company, but there are also those who feel like some things need to be fixed. Purebred Breeders listens to both sides, especially the complaints in order to fix the situation for both the customer making the complaint and to make sure that it does not occur in the future. The best part about all of this? These are real Purebred Breeders customers, their real thoughts, and each one is screened to make sure that they truly are a customer. The same cannot be said about Pissed Consumer; anyone can sign up and say anything about a company, even if they have never been a client. Would you rather know what a company is like based off the testimonial of a real client, or someone who has probably never even heard of the company? Find both sides of a story before making a judgement.

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